Refund policy

Return & Refund Policy

Thank you for choosing Tropical Golf Cart Rentals & Services.
Please review our Return & Refund Policy before completing your purchase.

All Sales Are Final

All sales made through our store are final. We do not offer refunds, returns, or exchanges on:

  • Golf cart rentals

  • Golf carts (new or used)

  • Parts and accessories

  • Labor and installation services

  • Custom orders

  • Special orders

  • Clearance items

  • Digital products (if applicable)

Once an order is placed and payment is completed, it cannot be canceled or modified.

Damaged or Defective Items

If an item arrives damaged or defective, you must contact us within 48 hours of delivery with:

  • Your order number

  • Photos or video of the issue

  • A short description of the problem

We will review your submission and assist you appropriately.
This process does not guarantee a refund, but we will always work to resolve any legitimate issues.

Rental Equipment Terms

All rental deposits are non-refundable. Deposits may also be forfeited if:

  • The cart or equipment is returned damaged

  • Any parts or accessories are missing

  • The cart is misused or abused

  • The cart is returned late

Normal wear and tear is acceptable.

Contact Us

If you have any questions regarding this policy, feel free to reach out:

📞 786-453-7155
🌐 www.gotropicalcarts.com